FAQ
Your questions, answered
The things people ask most. If yours isn't here, call. We'd rather have a two-minute conversation than leave you guessing.
What services do you offer?
Jac & Co is a boutique Perth plumbing company doing all plumbing services, with a signature speciality in whole-home water filtration. From repairs, hot water systems and bathroom renovations to discreet filtration for high-end homes, we do it all.
Do you really specialise in whole-home water filtration?
Yes. It’s our signature service. We test your water, then design, supply and install a discreet system that delivers clean, great-tasting water from every tap, shower, kitchen, bathroom and laundry.
Do you service all Perth suburbs?
Absolutely. We cover the Perth metropolitan area and surrounding regions, with a focus on premium postcodes and high-end residences.
Are your plumbers licensed in WA?
Yes. We are fully licensed (Plumbing Licence #PL12345), insured, and backed by years of experience and a keen understanding of Australian Standards and plumbing codes.
What makes you different?
We bring old-school customer service with luxury-grade craft. Discreet, immaculate work for beautiful homes, transparent pricing throughout, and quality assured. It’s not just what we do; it’s how we do it.
How can I contact you?
You can reach us anytime via our contact page, by email at hello@jacandco.com.au, or by phone on 08 9444 1234. We aim to respond quickly, usually within one business day.
What’s it like to work with you?
We are problem solvers, and always excited to be a part of your projects, whether big or small. We can help to create and improve ideas, or be the workhorse to bring your concepts to life.
Do you provide upfront pricing?
Yes. We quote upfront and transparently so you know what the job costs before we start.
Can you handle after-hours emergencies?
Plumbing doesn’t only fail during business hours. If you have a burst pipe, leak or urgent fault, call 08 9444 1234 and we’ll let you know honestly how quickly we can get to you.
Ready when you are
Describe the job and we'll come back with a clear, upfront price.